5 Questions To Ask Before You Buy Custom Made Cushions

Is the fabric going to fade and the foam go flat?
 Custom-made cushions should be a long-lasting addition to your home, so make sure the fabric and foam are backed by written guarantees. No one wants to be replacing their new cushions within 6-months because the fabric has faded and is simply just not suited to Australian conditions, or the foam has lost its support

For peace of mind and to ensure you are saving money, ask to see written guarantees for the fabric and foam. 

Cushion Factory offer the gorgeous Sunbrella fabric along with Urecel Quick Dry Foam. Cushions made in this combination of fabric and foam have a 5 year warranty and are fade, stain and water resistant. No need to bring these cushions in when it rains or when its 40 degrees. They can be left out in the Australian Climate 24/7 365 days of the year. On top of this, Cushion Factory offers its Lifetime Workmanship Warranty on all their cushions.  If you like that Peace Of Mind, let’s chat about  designing your amazing new space today!

Will the cushions be easy to clean?
Getting your new cushions clean and ready to have family and friends over should be quick and easy! Some cushion fabrics  need to be handwashed, some can’t be spot-cleaned, and some are dry clean only, which can take time and be expensive. Machine washable fabrics are easy to clean. So are fabrics that can be wiped or brushed down.

Ask for the cleaning details of the fabric you choose as they are not all the same. Cheaper fabrics can be hard to maintain and take you away from things you would much rather be doing

Cushion Factory offers an extensive range of superior indoor and outdoor cushion fabrics designed to work with you and your busy lives. Ask us about our spot clean and machine washable fabrics like Sunbrella with their built in stain resistance

How do I know I am getting value for money?
It’s easy to recognise cushions that have been custom-made for a space. They reflect the owner’s unique sense of style; they are comfortable and fit perfectly within their environment; and they take any room to the next level! Sure there are cheaper, mass produced and standard sized cushions, available, but these generic cushions will not suit a quality home or a discerning home decorator.


Cushion Factory creates bespoke cushions that will bring to life the vision for your home. Contact us today or visit one of our Studios in Sydney, Melbourne, Brisbane or Perth

What if I’m not happy with my cushions when they arrive?
Good question as this does happen! The key is to check and double check all the details before work is started. Ensure you are provided with a detailed, itemised quote with all the important details included. If you are unsure about the fabric colour or style, request a fabric sample to be posted to you. If anything is unclear, speak up! Don’t be afraid to ask for clarity particularly if upholstery jargon is used. And finally, check the companies refund and replacement policy.

Cushion Factory offers Free Fabric Samples that can be posted to you or come and visit one of our Cushion experts in Sydney, Melbourne, Brisbane or Perth to see all of our stunning fabric options

Cushion Factory provides ‘How to measure’ details on the individual product pages of our website and we are happy to answer any of your questions throughout the ordering and production process.

How can I trust I am dealing with a reputable company?
Customer reviews and testimonials are key! Reputable companies are transparent with their customer satisfaction results, so if you’re not seeing good reviews, perhaps you need to keep looking around.

Cushion Factory is Australia’s #1 Premium Cushion Company. We have designed and created cushions for over 10,000 Australian homes and businesses for 10-years. 

We have been trusted with creating cushions for The Block, House Rules, Home Beautiful, Selling Houses Australia, Open Home Australia and Ready Set Reno.

Feel free to check out all of our reviews on Google or some of our customer reviews on our website here.

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For over 10-years, Cushion Factory has been Australia’s #1 Premium Cushion Company.

Why have over 10,000 Australians trusted us with their custom-made indoor and outdoor cushions?

Expert Designers and Craftspeople

Cushion Factory have a team of expert designers and craftspeople who will work with you to bring your vision to life and create the highest quality cushions available in the Australian market.

Choice of fabrics

Cushion Factory is the preferred partner of all your favourite fabric companies including Sunbrella, Warwick, 3Beaches, Mokum and more! Be inspired by every colour and style you can imagine. Plus, most of our fabrics are designed to withstand our harsh Australian conditions so your cushions stay brilliant over time – rain, hail, humidity, or shine!

Lifetime Workmanship Warranty

All the components used in our cushions have been tested for durability, safety, and comfort. We are so confident in the quality of our cushions that they all come with a Lifetime Workmanship warranty.

Made in Australia

Our products are manufactured right here in Australia, so you know you’re getting the best quality cushion.

Cushions in 10 Days

Ask us about our 10 day turnaround cushions so you can be enjoying them sooner.

$35 Delivery

Delivery to most capital cities and metro areas is a flat $35.


We are so confident in our cushions that we guarantee our workmanship for the life of the cushion.

Fabric Library

Check out our Fabric Library of 800 indoor and outdoor cushion fabrics here.

Free Fabric Samples

Ask us about our Free Fabric Sample service so you can see the fabrics in the flesh before you buy.

Australia’s #1

Proud to be Australia’s Favourite Cushion Company since 2012, delivering cushions to Sydney, Melbourne, Brisbane and Perth clients.

Instant Quote

Want to quickly get a quote and order online? Simple! Check out our Instant Quote page.
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