Contact Us

CONTACT US – Outdoor Cushions Australia

To contact us about your outdoor cushions Australia or indoor cushions please click the Ask A Question button or feel free to phone us on: 1300 448 297.

If you would prefer to visit us in person at one of our four outdoor cushions Showrooms in Sydney, Northern Beaches, Melbourne, Brisbane and Perth,  Australia check out the locations below.

For Adelaide, Canberra, Darwin and Hobart Customers please phone 1300 448 297 to talk about your cushion requirements and take advantage of our pick up and delivery service.


Cushion Factory SYDNEY:

2/370 Sydney Road,
Balgowlah NSW 2093

Parking on the road or in the Stockland carpark behind.

Opening Hours:
Monday – 10:00 – 12:00 & 1:00- 4:00
Tuesday – 10:00 – 12:00 & 1:00- 4:00
Wednesday – Closed
Thursday – 10:00 – 12:00 & 1:00- 4:00
Friday – 10:00 – 12:00 & 1:00- 4:00

Appointments and Home Visits may be arranged outside of these hours.

Cushion Factory MELBOURNE:

Suite 3, 501 Church Street,
Richmond VIC 3121

Entry is on the right hand side of the Woven Treasures shop.

Opening Hours:
Monday 10:00 – 1:00 & 2:00 – 4:00

Wednesday 10:00 – 1:00 & 2:00 – 4:00

Friday 10:00 – 1:00 & 2:00 – 4:00

Appointments and Home Visits can be arranged outside of these hours.

Cushion Factory BRISBANE:

Unit 1 / 301 Water Street,
Fortitude Valley, QLD, 4006

Upstairs from Store DJ building. Nearest cross street is Warry Street. Parking is at the rear of the building.

Opening Hours:

Tuesday 10:00 – 1:00 & 2:00 – 4:00

Thursday 10:00 – 1:00 & 2:00 – 4:00

Appointments and Home Visits may be arranged outside of these hours.

Cushion Factory PERTH:

156 Hay Street,
Subiaco, WA, 6008


Opening Hours:
Monday 9:00 – 12:00 & 1:00 – 4:00

Wednesday 9:00 – 12:00 & 1:00 – 4:00

Appointments and Home Visits may be arranged outside of these hours.

Enjoy Total Peace Of Mind With The
Cushion Factory Guarantee

There are 9 very good reasons why you should trust Cushion Factory with your custom made cushions. From a lifetime guarantee on workmanship through to keeping in regular communication throughout the process, you will have complete peace of mind with your cushion ordering experience.


  1. We are offer a LIFETIME GUARANTEE on our workmanship
  2. We only offer long lasting products, able to withstand the rigours of the Australian lifestyle, perfectly suited to your individual needs.
  3. We complete your order in the quickest possible timeframe, without compromising on quality.
  4. We regularly keep you up to date during the manufacturing process, so you know exactly how your order is going.
  5. We always offer you our best possible price so you know you are getting value for money.
  6. All manufacturing is done in house by hand picked, suitably qualified people, highly committed to producing quality results.
  7. We only use high quality fabric, foam, zipping and thread, and guarantee the quality of these products in accordance with the manufacturer’s warranty. All components used in the manufacture of our cushions have been tested for durability, safety and comfort, so you have the security of knowing you have a fully backed product.
  8. All orders are closely inspected before shipping to ensure top quality for our valued customers.
  9. We guarantee that your new cushions will create a welcoming place in your home that you and your guests can’t wait to relax in.

Made in Australia

Our products are manufactured right here in Australia, so you know you’re getting the best.

New Cushions in 3 Weeks*

All our cushions are custom-made in just 3 weeks*. And delivery to Capital cities is just a flat $35!

Highest Quality Standards

We have stringent quality standards to ensure you only get the best. We use 5-year fade-proof fabrics.

Workmanship Guaranteed

We are confident in our products and guarantee our workmanship for the life of the cushion.

Save & Share Cart
Your Shopping Cart will be saved and you'll be given a link. You, or anyone with the link, can use it to retrieve your Cart at any time.
Back Save & Share Cart
Your Cart will be saved and emailed once you complete your email address below. You can send it to yourself, or a friend, with a link to retrieve it at any time. Our Cushion Experts are available to help you if you have any queries on 1300 448 297.
Your cart email sent successfully :)

Email Cart