Contact Us

CONTACT US – Outdoor Cushions Australia

To contact us about your outdoor cushions Australia or indoor cushions please click the Ask A Question button or feel free to phone us on: 1300 448 297.

If you would prefer to visit us in person at one of our four outdoor cushions Showrooms in Sydney, Northern Beaches, Melbourne, Brisbane and Perth,  Australia check out the locations below.

For Adelaide, Canberra, Darwin and Hobart Customers please phone 1300 448 297 to talk about your cushion requirements and take advantage of our pick up and delivery service.


Cushion Factory SYDNEY:

Phone Enquiries Team OPEN MON - FRI 9AM - 7PM EST 1300 448 297


*Due to recent COVID outbreaks in NSW, any visitor to our Showroom must adhere to the following guideline. 1.Masks must be worn in store. 2. Check in with NSW Health QR code upon arrival. 3. Sanitise upon entry. 4. If you have visited any breakout or hotspot areas, have any COVID symptoms or have been in close contact with anyone with COVID or COVID symptons, please delay your visit. Thank you.

2/370 Sydney Road,
Balgowlah NSW 2093

Opening Times

Mondays: 9am – 4pm

Wednesdays days: 9am – 4pm

Fridays: 9am – 4pm

Parking on the road or in the Stockland carpark behind.

Please observe social distancing and maximum capacity rules.

Cushion Factory MELBOURNE:

Phone Enquiries Team OPEN MON - FRI 9AM - 7PM EST 1300 448 297


Upstairs, Suite 3, 501 Church Street, Richmond

( Entrance is to the right of the Woven Treasures shop )

Opening Hours:

Tuesdays: 10am –  1pm, 2pm- 4pm

Thursdays: 10am –  1pm, 2pm- 4pm

Fridays: 10am –  1pm, 2pm- 4pm

Please note our Melbourne Showroom will be closed from 1st Feb 2021 – 19th Feb 2021

Please observe social distancing and maximum capacity rules


Cushion Factory BRISBANE:

Phone Enquiries Team OPEN MON - FRI 9AM - 7PM EST 1300 448 297



602 Wynnum Road, Morningside

( Entrance is to the left of Alpine Signs and Bare Bones Barber Shop )

Opening Hours:

Mondays: 10am –  1pm, 2pm- 4pm 

Tuesdays: 10am –  1pm, 2pm- 4pm

Thursdays: 10am –  1pm, 2pm- 4pm

Appointments and Home Visits may be arranged outside of these hours. Please observe social distancing and maximum capacity rules

Cushion Factory PERTH:

Phone Enquiries Team OPEN MON - FRI 9AM - 7PM EST 1300 448 297


Suite 5 / 172 Scarborough Beach Road, Mt Hawthorn.

Opposite IGA. Parking available at the rear, off Coogee Street, or on Scarborough Beach Road.


Mondays – 9am -12pm, 1pm – 4pm

Wednesdays – 9am -12pm, 1pm – 4pm

* Please observe usual social distancing and capacity rules. Appointments may be able to be made outside of these hours


outdoor furniture cushions australia


Our products are manufactured right here in Australia, so you know you’re getting the best quality outdoor cushion



Ask us about our 10 day turnaround cushions so you can be enjoying them sooner.

outdoor bench cushions


Delivery to most capital cities and metro areas is a flat $35



We are so confident in our cushions that we guarantee our workmanship for the life of the cushion.



Check out our Fabric Library of 800 indoor and outdoor cushion fabrics here


Ask us about our Free Fabric Sample service so you can see the fabrics in the flesh before you buy

outdoor patio cushions


Proud to be Australia’s Favourite Cushion Company since 2012, delivering cushions to Sydney, Melbourne, Brisbane and Perth clients.


Want to quickly get a quote and order online? Simple! Check out our Instant Quote page.

Enjoy Total Peace Of Mind With The
Cushion Factory Guarantee

There are 9 very good reasons why you should trust Cushion Factory with your custom made cushions. From a lifetime guarantee on workmanship through to keeping in regular communication throughout the process, you will have complete peace of mind with your cushion ordering experience.


  1. We offer a LIFETIME GUARANTEE on our workmanship
  2. We only offer long lasting products, able to withstand the rigours of the Australian lifestyle, perfectly suited to your individual needs.
  3. We complete your order in the quickest possible timeframe, without compromising on quality.
  4. We regularly keep you up to date during the manufacturing process, so you know exactly how your order is going.
  5. We always offer you our best possible price so you know you are getting value for money.
  6. All manufacturing is done in house by hand picked, suitably qualified people, highly committed to producing quality results.
  7. We only use high quality fabric, foam, zipping and thread, and guarantee the quality of these products in accordance with the manufacturer’s warranty. All components used in the manufacture of our cushions have been tested for durability, safety and comfort, so you have the security of knowing you have a fully backed product.
  8. All orders are closely inspected before shipping to ensure top quality for our valued customers.
  9. We guarantee that your new cushions will create a welcoming place in your home that you and your guests can’t wait to relax in.
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