Our Delivery Policy
We have chosen reliable transport options for delivery of our precious outdoor cushions custom throughout Australia in Sydney, Melbourne, Brisbane and Perth.
Your indoor or outdoor cushions custom will be carefully packed and shipped via courier and sent direct to your door. We do ask for you to supply a safe place to leave the goods if you are not home to accept delivery.
We will provide you with the tracking details through the courier company, so if you would like see exactly when your new indoor or outdoor furniture cushions will arrive, you can track the parcel from our factory to your door.
Please be advised that long cushions may be folded to minimise freight costs and to keep within transport limitations.
Enjoy Total Peace Of Mind With The
Cushion Factory Guarantee
There are 9 very good reasons why you should trust Cushion Factory with your custom made cushions. From a lifetime guarantee on workmanship through to keeping in regular communication throughout the process, you will have complete peace of mind with your cushion ordering experience.
DISCOVER THE DETAILS:
- We are offer a LIFETIME GUARANTEE on our workmanship
- We only offer long lasting products, able to withstand the rigours of the Australian lifestyle, perfectly suited to your individual needs.
- We complete your order in the quickest possible timeframe, without compromising on quality.
- We regularly keep you up to date during the manufacturing process, so you know exactly how your order is going.
- We always offer you our best possible price so you know you are getting value for money.
- All manufacturing is done in house by hand picked, suitably qualified people, highly committed to producing quality results.
- We only use high quality fabric, foam, zipping and thread, and guarantee the quality of these products in accordance with the manufacturer’s warranty. All components used in the manufacture of our cushions have been tested for durability, safety and comfort, so you have the security of knowing you have a fully backed product.
- All orders are closely inspected before shipping to ensure top quality for our valued customers.
- We guarantee that your new cushions will create a welcoming place in your home that you and your guests can’t wait to relax in.