Friendly and efficient

– Richard, Toorak, VIC

Location was a bit far away, but the service and final product was awesome.

– Sue, Morangup WA

I like their Professionalism

– Mike, Portsea, VIC

I like the expertise and knowledge

– Lizzie, Southbank, VIC

When there was COVID delays the staff were so helpful with updates once I contacted them and let them know my urgency.

– Sarah, Avalon Beach, NSW

Swatches came quickly

– Kathryn, Wombarra, NSW

The ease of ordering online

– Lisa, Wynnum, QLD

Great work and really good workmanship.

– Tejaswi, 5108, SA

Easy process, good measuring instructions online, good range of fabrics

– Michelle, Fishing Point, NSW

I wanted a complex custom shaped cushion to exactly fit a bay window seat, and Cushion Factory provided exactly that. It arrived when they said it would (well wrapped in protective plastic) fits perfectly and looks great. I won’t hesitate to order from Cushion Factory again.

– Walter, Randwick, NSW

The staff in the shop were extremely knowledgeable and helpful. This made the choice easy and straightforward. Definitely recommend getting advice in the shop if possible as it is very difficult to choose fabrics online. Looks totally different in the shop.

– Isabel, Waverley NSW, Custom Outdoor Cushions

It was easy and convenient; Sandrine was very helpful in helping me decide what I wanted. Delivery to my workplace made it convenient for me.

– Suraya, Richmond VIC, Custom Outdoor Cushions

I really like mainly the flexibility to choose and match fabrics to suit our outdoor environment!

– John, Camberwell VIC, Outdoor Lounge Cushions

I want to feed back how wonderful the cushion is! It is incredibly well made and fits the space absolutely perfectly.
We are completely delighted with it.

– Anna, Sydney Australia, Outdoor Bench Cushion

They’re fitted and we are extremely pleased with the product. It certainly adds ……… to the outdoor setting.

– Rob, Coochin Creek, QLD, Outdoor Seat Cushions

I liked the fact that everything could be done, ordered and paid for, online!

– Ellen, South Bunbury, WA, Indoor Bench Cushions

It was so much better than expected. Quality and workmanship is excellent

– Lesley, Aberglasslyn, NSW, Outdoor Seat Cushions

Katrina was brilliant at making suggestions, keeping me informed at all times, and really assisting me with the process of ordering by sending me photos via email etc. and providing good advice re thickness of cushions to choose. The cushions arrived on time (a day or so early in fact)

– Cherryce, Mermaid Waters, QLD, Outdoor Lounge Cushions

The cushions look fantastic! and are a perfect colour for our palette… we love them

– Pino’s Trattoria,  Cowes, VIC, Indoor Bench Cushions

– Martin Place, Sydney, NSW, Outdoor Bench Cushions

Streamlined and simple. End product is exactly what I wanted.

– Matilda, Coorparoo, QLD, Indoor Bench Cushions

I liked easy online purchase, choices of colours, quality of cushion.

– Filomena, Coburg East, VIC, Outdoor Sunlounge Cushions

Thank you for your taking part in this project, I was impressed with the product and would be in touch if I require any future cushions.

– The Barvarian, Bondi Beach, NSW, Outdoor Bench Cushions

– Andy, Birchgrove, NSW, Outdoor Bench Cushions

– Wansaplex, Punchbowl, NSW, Outdoor Bench Cushions

Looks beautiful. Thank you for your assistance.

– Bev, Outdoor Lounge Cushions

I’m very happy with them and pleased I got the green ones which finished them off.

– Michelle, Outdoor Bench Cushions

The cushions are going really well and we have had a lot of positive feedback.

– Water’s Edge Riverfront, West End, QLD, Outdoor Sunlounge Cushions

– Peta, Outdoor Sunlounge Cushions

Easy, quick and product as described

– Julie, Albany Creek, QLD, Outdoor Seat Cushions

Great to deal with very professional

– Andrea, Clontarf, QLD, Outdoor Lounge Cushions

Very Easy and great staff who were very helpful!

– Teresa, Newport, QLD, Outdoor Sunlounge Cushions

Website easy to navigate.

– Gaynor, Yallingup, WA, Outdoor Lounge Cushions

I got exactly what I needed.

– Sharon, Yarck, VIC, Outdoor Bench Cushions

I was overseas and did the order online, it couldn’t have been easier. I will definitely use and recommend the cushion factory again.

– Justin, Avalon Beach, NSW, Outdoor Bench Cushions

Very easy and friendly

– Craig, Willyaroo, SA, Outdoor Seat Cushions

Cushions arrived yesterday and I’m very happy with them, thank you!

– Christine, Outdoor Seat Cushions

Everything went very smoothly

– Glenn, Port Melbourne, VIC, Outdoor Bench Cushions

– Emily, Outdoor Lounge Cushions

We are very happy with the service provided by your company and high quality and appearance of the cushions made for our outdoor couches.

– Andrea, Outdoor Lounge Cushions

It was great to be able to go instore (Brisbane) & see all the fabrics. Katrina gave some excellent suggestions and was so helpful throughout the entire process. I also loved being able to track the progress of my order via the email link.

– Erana, Manly, QLD, Outdoor Seat Cushions

I liked the lovely lady that helped us with such ease and generally the ease of the process

– Carrie, Armadale, VIC, Indoor Bench Cushions

Great range of fabrics. Fast delivery when cushions were made.

– Stephanie, Warragul, VIC, Outdoor Bench Cushions

Great range of fabrics. Fast delivery when cushions were made.

– Bob, Bayview, NSW, Indoor Seat Cushions

So many fabrics to choose from and very easy to order

– Anne-Maree, Brookvale, NSW, Outdoor Bench Cushions

They were extremely helpful helping us work through the fabric selection and ordering process, with guaranteed pre-Christmas delivery

– Mandy, Noosa, QLD, Indoor Bench Cushions

So friendly and helpful about choices for window seat cushion

– Liz, Camp Hill, QLD, Indoor Bench Cushions

The support and advice provided by the staff member in Brisbane was good.

– Roxanne, Ashgrove, QLD, Outdoor Seat Cushions

It was very easy to get what I needed.

– Merryl, East Keilor, VIC, Outdoor Seat Cushions

I liked everything!

– Kaye, Exeter, NSW, Indoor Bench Cushions

I liked the “can do” attitude

– Anne, Ocean Grove, VIC, Outdoor Bench Cushions

– Imogen, Indoor Bench Cushions

Designed a cushion for me to fit my swing chair

– Deirdre, North Rocks, NSW, Outdoor Lounge Cushions

Just wanted to say thanks for the amazing work making the cushions they fit perfectly and look great.

– Tom, Scarborough, WA, Outdoor Lounge Cushions

They had some great suggestions with regards to colours and styles of the cushions, things that we wouldn’t have thought of, so we were really impressed.

– Jayne, Sheldon, QLD, Outdoor Seat Cushions

– Joshua, Narangba, QLD, Outdoor Lounge Cushions

– Renee, Outdoor Seat Cushions

– Peter, Roseville,  NSW,Outdoor Lounge Cushions

Helpful team who kept me informed all the way.

– Lucy, Toorak, VIC, Outdoor Lounge Cushions

Conversations in person and over the phone were courteous. Little things that I did not think about were pointed out to me before the order went into production which was very helpful.

– Swee Fong, VIC, Indoor Bench Cushions

Easy to order, pay and delivery time was reasonable

– Nicole, Parafield Gardens, SA, Indoor Bench Cushions

Quick response to questions and quality of work

– Robyn, Vincentia, NSW, Indoor Bench Cushions

So easy great service and product is perfect

– Abbie, Dee Why, NSW, Outdoor Bench Cushions

– Marcelle, Indoor Lounge Cushions

– Michelle, Glen Waverley, VIC, Outdoor Bench Cushions

– Sarah, WA, Outdoor Bench Cushions

– Yvette, Chatswood, NSW, Indoor Bench Cushions

– Roslyn, Yinnar, VIC, Indoor Bench Cushions

– Mel, Outdoor Seat Cushions

– Caroline, Kelvin Grove, QLD, Indoor Bench Cushions

– Caroline, Leichhardt, NSW, Outdoor Bench Cushions

– Kerry, Bulimba, QLD, Outdoor Seat Cushions

– Antonia, Sydney, NSW, Outdoor Bench Cushions

– Fiona, Pennant Hills, NSW, Outdoor Seat Cushions

– Ligia, Outdoor Bench Cushions

– Helen, Nudgee, QLD, Outdoor Seat Cushions

– Richard, Bassendean, WA, Outdoor Seat Cushions

– Justine, Outdoor Seat Cushions

– Susan and Jacques, Outdoor Seat Cushions

– Susie, Turramurra, NSW, Outdoor Bench Cushions

– Faye, Outdoor Bench Cushions

– Sheree, Perth, WA, Outdoor Seat Cushions

– Graham, Ghin Ghin, VIC, Outdoor Bench Cushions

– Julia, Gerringong, NSW, Indoor Bench Cushions

– John, Korumburra, VIC, Indoor Bench Cushions

– Micheal, Double Bay, NSW, Outdoor Seat Cushions

– Rebecca, Russell Lea, NSW, Outdoor Seat Cushions

– Tew Solutions, Molendinar, QLD, Outdoor Bench Cushions

– Sharon, Newington, NSW, Outdoor Bench Cushions

– Sonja, Algester, QLD, Outdoor Bench Cushions

– Swee, VIC, Indoor Bench Cushions

– Brodie, Swan View, WA, Outdoor Bench Cushions

– Emily, Bulleen, VIC, Indoor Bench Cushion

I love my new bench seat cushion which arrived yesterday. Looking forward to placing another order for a bench seat cushion for my daughter’s room.

– Josephine, Indoor Bench Cushion

– Old Market In, Port Fairy, VIC, Indoor Bench Cushions

I just wanted to express how happy I am with the 2 banquet cushions I ordered and received last week. They are beautifully made, the fabric looks great and they fit in the space perfectly.

– Suzanne, Indoor Bench Cushion

Easy process from start to end. Will use service again! Fabulous

– Marianna, Ivanhoe, Victoria, Indoor Bench Cushion

Very good communication through out the whole transaction. 

I ordered over the phone and the sales person understood exactly what I wanted.

– Melissa, NSW, Indoor Bench Cushion

My cushions are perfect and I love them.

– Simon, Caulfield North, Victoria, Indoor Bench Cushions

The cushion for my son’s toy room looks fantastic!

– Kristen, Gidgegannup, WA, Indoor Bench Cushion

Just wanted to say a big thank you for my lovely bench cushion. It looks great! And thank you for all your help and patience in getting the correct measurements for the bench. I have attached a pic of the cushion in our home.

– Philippa, Indoor Bench Cushions

Hi, not the best photo but here’s your cushions in their new nest 😊

– Amy, Barossa Valley, SA, Outdoor Lounge Cushion

The personal contact with Robin, the emails on her behalf by the team, the care taken to get the order exactly right.

– Neil, Milsons Passage, Indoor Seat Cushions

Very clear about progress.

– Leigh, Marshdale, NSW, Outdoor Bench Cushions

Fantastic. Made shopping for cushions for my 88yo Mum very easy.

– Helen, Forestville, NSW, Outdoor Seat Cushions

Everyone was happy to help

– Emilija, Manly, NSW, Outdoor Bench Cushions

Very easy to deal with, excellent communication and tracking of order 10/10!

– Jude, Clontarf, NSW, Outdoor Bench Cushions

Salesperson at Balgowlah was very knowledgeable and helpful in determining the correct measurements for our order.

–  Deborah, Gymea Bay, NSW, Outdoor Chair Cushions

Responsive communication and efficiency with delivery.

– Gloria, Keysborough, NSW, Indoor Bench Cushion

The ease of the process. Especially as I purchased online. Great product.

 – Rebecca, Nailsworth, SA, Indoor Throw Cushions

Very easy and informative process

– Lisa, Redfern, NSW, Outdoor Lounge Cushion

The simplicity of the whole process. The large range of beautiful materials plus outdoor foam. That they are completely Australian made was important for us. Also the time frame mentioned at ordering was met & the delivery process went smoothly. All in all we are very happy customers. Thank you so much.

– Gordon, Mornington, VIC, Outdoor Seat Cushions

Byron Bay Hotel and Apartments, NSW, Outdoor Bench Cushions

The whole experience was just fabulous… from picking the fabric to following the production process online, and then being delivered the most perfect bench cushion (and well ahead of time). We didn’t want to cut corners with this – it was such an important project for us – and we came away with the feeling that getting it right was just as important to you. Thank you!

– Tracey & Darren, Ryde, NSW, Outdoor Bench Cushions

Easy and quick

– Frances, Clontarf, NSW, Outdoor Bench Cushions

I just wanted to thank you for our cushions which arrived they other week, they look amazing!

– Tegan, Pambula, NSW, Indoor Throw Cushions

Katrina came out to measure and assist with ideas and colour choice. She was so very helpful. She contacted me many times to keep me informed of the progress and to see if I was still happy with my choice. It was an easy experience. And I love all my new cushions. 

– Annemarie, Banksia Beach, QLD, Outdoor Seat Cushions

You staff were helpful, professional, prompt, patient with my decision making and nothing was too much trouble – great product and super service!

– Melissa, Briar Hill, VIC, Indoor Bench Cushions

[I liked] Personal attention to address my problem.

– Pat, Northcote, VIC, Outdoor Bench Cushion

Very straightforward and easy cushion shopping. All staff that I dealt with were polite and patient and informative.

– Irene, Indoor Bench Cushions

You can see that I ordered them to fit an outdoor bench I have been building over summer. Only completed just before the cushions arrived. Quick responses to my queries were very helpful.

– Murray, Outdoor Bench Cushions

The super helpful and friendly team, the great communication and the timeline for delivery. Super happy my order came earlier than expected.

– Katrina, Outdoor Seat Cushions

Choice of fabric. Custom made product.

– Bev, Indoor Bench Cushion

We were able to select from a wide range of fabrics and get exactly what we wanted. Plus we were advised by knowledgable staff

– Paul, Outdoor Lounge Cushions

Very easy. The website made cushion and colour selection a breeze, and the product was exactly as I ordered.

– Nichole, Outdoor Bench Cushions

Just to let you know that I love my seat cushions. They not only look beautiful and stylish, they are super comfortable with the extra depth. I’m telling all my friends about your wonderful company.

– Merryn, Penrith, NSW, Outdoor Seat Cushions

The colour is what I imagined and the finished product is awesome, Friends are surprised how different the finished Irene’s look on the furniture

– Brett, Outdoor Seat Cushions

Professional and pleasant. Problems were easily and quickly solved.

– Kate, Daybed Cushions

The staff were very helpful and made it very easy for me to order. The cushions were made in a timely fashion and arrived in the timeframe given. They were also made very professionally and looked exactly how I expected 

– Deb, Outdoor Lounge Cushions

Very comprehensive and fairly easy to use.

– Craig, Outdoor Lounge Cushions

The customer service was great – i loved mapping where the project was at and i found when i needed expert opinion, it was well delivered

– Emma, Daybed Cushion

Robin was extremely helpful, friendly and well-mannered

– Sarah, Outdoor Bench Cushions

Just received the order thanks guys. How gorgeous do they look???? Obviously not all your cushions but the main ones are.  Am very happy – thanks heaps!

– Melbourne Fire & Maintenance, Outdoor Lounge Cushions

Easy to do and quality workmanship

– Valerie, Outdoor Bench Cushion

Prompt, professional, easy to deal with producing a quality product just as expected.

– Kath, Indoor Bench Cushions

I was very happy with the whole process. Very professional.

– Alan from Camp Hill, QLD, Daybed Cushion

Everything from star to finish
Great help in measuring
Delivered on time
Quality spectacular!!
One of the best companies I have delt with for a long time
Thanku 😃😃

– Rada, Outdoor Lounge Cushions

I liked being kept up to date with what stage my order was at.

– Heather, Fig Tree Pocket, QLD, Outdoor Bench Cushions

Fast, easy and responsive

– Nitsa, Indoor Bench Cushion

Prompt responses, quality product (extremely good quality).

– Cheryl, Outdoor Seat Cushion

Friendly expert service. Thanks Robyn.

– Zelda, Outdoor Seat Cushions

Thought I’d send you some pictures of my new daybed. So happy with all cushions.

– Ingrid, Outdoor Bench Cushion

– Gayle, Outdoor Throw Cushions

Kept you well informed of the progress and any problems that they may have encountered and delivered very much on time. Very happy.

– Julie, Outdoor Seat Cushions

Even the fur babies love the new cushions at Varsity Bar!

– Varsity Bar, Outdoor Bench Cushions

Thank you cushion factory, good advise, excellent workmanship, efficient service just made it “So cushy” for me.

– Cheryl, Outdoor Lounge Cushions

So efficient and straightfoward plus the ability to track the cushions’ progress is a great feature

– Julie, Indoor Throw Pillows

Hassle free and delivered to expectation both time and quality

-Joanne, Outdoor Bench Cushions

Fairly easy. Limited stock in store to see what finished product is like. However I’m very happy with the cushions and the service and speed.

-Sally, Outdoor Bench Cushions

Friendly helpful staff. Delivered the product before they said they would and the result is fantastic! I am very happy.

-Nichola, Indoor Bench Cushions

All the staff were always very helpful which made choosing fabrics and cushion styles easier, there are so many fabrics to choose from the process could have been difficult. Being able to go instore to look at fabrics was essential for us, as was being able to order fabric samples to take home to ensure colour matching. Katrina understood our design requirements perfectly and was able to assist us in the decision making. The live tracking of the order was also great and shipping was very fast. Over all very happy…

-Nick from Cooparoo, Outdoor Bench Cushions

My outdoor cushions have just arrived and I’m soo happy with them. Thank you very much for making it happen for the cushions to arrive in time for Christmas.

– Cherrill – Outdoor Lounge Cushions