I liked that I was able to get sample fabrics and I liked being able to able to to speak to someone in the showroom rather than having to guess online. I had no issues at all. It has taken the space form average to classy with one cushion

Trent, Brisbane QLD | Large Cushion Seat

You kept me informed every step of the way. Delivered before the initial date given which is always good. ✅

Karen, Camp Hill QLD | Custom Made Cushion

So quick and easy!

Andrea, Inverloch VIC | Window Seat Cushion

Garden Deva, Perth, WA | Outdoor Throw Cushions

I was overseas and did the order online, it couldn't have been easier. I will definitely use and recommend the cushion factory again.

Justin, Avalon Beach, NSW | Outdoor Bench Cushions

The Day Bed cushion and bolsters arrived yesterday! They look great and the cushion is of perfect firmness to lie down comfortably on our new, home-made day bed.My husband made the bed, my daughter has painted it and you have crowned it with your cushions!

Karen, Artarmon, NSW | Day Bed Cushions

Thank you again for the beautiful addition to our outdoor space. The cushions arrived on time and measured to perfection. They have withstood many pizza nights and kids’ parties and have made such an incredible difference to our home. I can’t recommend the product and service highly enough.

Rob, Brisbane QLD | Custom Made Cushion

Excellent from start to finish

Sarah, WA | Outdoor Lounge Replacement Cushion

I really like mainly the flexibility to choose and match fabrics to suit our outdoor environment!

John, Camberwell VIC | Outdoor Lounge Cushions

Thank you for your taking part in this project, I was impressed with the product and would be in touch if I require any future cushions.

The Barvarian, Bondi Beach, NSW | Outdoor Bench Cushions

I am very happy with the cushions and great quality

Brooke | Outdoor Bench Cushions

I liked the personal contact to double check and clarify my order

Sharon, Newington, NSW | Outdoor Bench Cushions

Great service and product range

Cathy, Applecross, WA | Indoor Lounge Cushions

The whole experience was simple and convenient, and product was perfect! Phone staff were extremely helpful

Briohny, Hampton VIC | Window Seat Cushion

I liked the helpfulness of the sales consultant in the showroom

Gabrielle and Richard, Manly, QLD | Outdoor Seat Cushions

Robin was extremely helpful, friendly and well-mannered

Sarah | Outdoor Bench Cushions

We love our cushions made by 'The Cushion Factory'. Their excellent knowledge in style, colour & helping choose what best suited our setting was amazing. The great quality fabrics & high workmanship are 2nd to none & Sam with her team went out of their way to help us in achieving the end result'in which we are so delighted!

Annie, Gidgegannup, WA | Outdoor Lounge Cushions

Irene, Pagewood, NSW | Sunlounge Cushions

It was easy and the final product was exactly as I had imagined

Skye, Frankston South, VIC | Indoor Bench Cushions

Geoff from Perth was so pleased with his new cushions for his gorgeous wrought iron chairs that he was more than happy to send in a photo he took of the whole outdoor setting as he prepared for dinner guests. Geoff bought in his old cushion as a template so we were able to make new cushions exactly to size. He chose the brightly coloured Warwicks Bells Beach Hibiscus fabric.

Geoff, Como, WA | Outdoor Seat Cushions

Joshua, Narangba, QLD | Outdoor Lounge Cushions

Renee | Outdoor Seat Cushions

It was very easy to get what I needed.

Merryl, East Keilor, VIC | Outdoor Seat Cushions

Very Happy

Susanne, Lilyfield, NSW | Outdoor Furniture Cushions

Nicole, Mount Hawthorn, WA | Indoor Bench Cushions

I absolutely love my cushions from Cushion Factory. Can't wait to order some more throw pillows to finish it off.

Suzanne, Yarra Glen VIC | Outdoor Bench Cushions

I get loads of comments on the cushions and I found an outdoor mat which goes with them perfectly!

Kellie, Subiaco, WA | Outdoor Lounge Replacement Cushions

Thank you so much! My new ottoman is more beautiful than expected and your service and help has been exceptional. I will definitely be back for all future outdoor cushion requirements!

Su, Darlington, WA | Outdoor Lounge Cushions

The whole process from choosing the fabric and type of cushions suitable for my outdoor lounge was so easy. Sandrine in Melbourne was great to deal with. If I sent her an email with a question she got back to straight away. I couldn’t be more happy with the way the cushions look.

Maxine, Williamstown VIC | Outdoor Cushions

Very helpful

Julie, Bicton, WA | Outdoor Chair Cushions

Very clear about progress.

Leigh, Marshdale, NSW | Outdoor Bench Cushions

The cushions fit perfectly and we made the right choice to change to the better fabric. We will definitely recommend you to all our friends who need to replace outdoor cushions

Mark and June, Joondalup, WA | Outdoor Chair Cushions

I'm happy with the service and finished product. My photograph doesn't do justice, but it looks great.

Azman, Victoria Park, WA | Outdoor Seat Cushions

Jo, Henley Beach, SA | Outdoor Chair Cushions

Very straightforward and easy cushion shopping. All staff that I dealt with were polite and patient and informative.

Irene | Indoor Bench Cushions

Prompt responses, quality product (extremely good quality).

Cheryl | Outdoor Seat Cushion

I just wanted to thankyou for your service. You delivered my cushion for the mudroom really quickly and am really happy with the outcome.

Amanda, Terrigal, NSW | Indoor Bench Cushions

Very knowledgeable and really cared about measuring and supplying exactly what I was looking for.

Emma, Queensland Australia | Outdoor Bench Cushions

I received my cushions today from Toll. They are great. Couldn't be more pleased with them.

Gail, Attadale, WA | Outdoor Cushions

it's been a very pleasant experience

Markus, Maroubra, NSW | Cushion Covers For Outdoor FUrniture

You can see that I ordered them to fit an outdoor bench I have been building over summer. Only completed just before the cushions arrived. Quick responses to my queries were very helpful.

Murray | Outdoor Bench Cushions

Carolyn from your Brisbane studio was great to deal with and very helpful aiding in my choices. Communication was excellent at all stages of the process. I find the quality of materials and manufacture to be excellent. Will certainly use again! They have turned unloved areas into elegant and comfortable spaces which guests regularly comment on

Anne, Indooroopilly, QLD | Custom Bench Seat Cushions

Very good communication through out the whole transaction. I ordered over the phone and the sales person understood exactly what I wanted.

Melissa, NSW | Indoor Bench Cushion

The simplicity of the whole process. The large range of beautiful materials plus outdoor foam. That they are completely Australian made was important for us. Also the time frame mentioned at ordering was met & the delivery process went smoothly. All in all we are very happy customers. Thank you so much.

Gordon, Mornington, VIC | Outdoor Seat Cushions

The people were professional, helpful and knowledgeable

Amanda, Windsor, QLD | Indoor Window Cushions

[I liked] Personal attention to address my problem.

Pat, Northcote, VIC | Outdoor Bench Cushion

Great Product

Tanya,Frenchs Forest, NSW | Custom Made Outdoor Cushions

Great to deal with very professional

Andrea, Clontarf, QLD | Outdoor Lounge Cushions

Friendly, professional and prompt

Fiona, Pennant Hills, NSW | Outdoor Seat Cushions

Wonderful service, I liked that I could look online & see how the order was progressing. I was kept informed & delivery was quick. Very happy customer. Thank you!

Nicole, Davistown, NSW | Outdoor Bench Cushions

I really love the extensive range of colours and fabrics!

Anne, Tarragindi, QLD

Ease to make modifications to the cushions design.

Salil, Pointcook VIC | Outdoor Seat Cushions

Excellent advice from staff on phone regarding choice of fabric and delivered in 3 weeks from placing order in time for Xmas. Very happy with finished result. Thankyou again and definitely recommend to friends and family.

Maree, Horsley, NSW | Outdoor Chair Cushions

Professional service and quality of final product!

Jennifer, Port Macquarie NSW

The cushions were delivered today and they look fantastic! Perfect fit and colors, great quality and a lovely surprise that the 3 Beaches ones were also ready. Thanks for all your help during a challenging process through lockdown.

Lucinda | Outdoor Lounge Cushions

Peter, Roseville, NSW | Outdoor Lounge Cushions

I really like lots of helpful emails whilst deciding measurements, being able to get samples, online calculator. The cushions are perfect.

Cathy, Croydon VIC

I liked the variety and quality of materials and ability to customise for your needs

Sandra, Hamlyn Heights, VIC | Indoor Bench Cushions

Thank you very much. Here are some photos of our cushions. I really love the verandah cushion colours.

Susan | Outdoor Seat Cushions

Very easy to order! I love it!

Karen, Springrange NSW | Window Seat Cushions

I got exactly what I needed.

Sharon, Yarck, VIC | Outdoor Bench Cushions

We made our choices through the website & they were spot on. From measuring to colour choices, everything was perfect. The team then kept us informed of the progress of our cushions so we were always informed every step of the way.

Rebecca, South Australia | Window Seat Cushions

Very easy to pick what I wanted. I was very happy with everything!

Carole, Schofields (Tallawong) NSW | Custom Made Cushion

Thanks so very much, I love my new cushions from CUSHION FACTORY, they are perfect!

Mary, Bonnyrigg NSW

Thanks to Rod and Audrey for allowing Outdoor Factory to make some cushions for the timber chairs in their stunning outdoor area. We appreciate your photos Audrey!

Rod and Audrey, Kalamunda, WA | Outdoor Chair Cushions

They came today!! Looks great!

Olivia, Cammeray, NSW | Cushion Seat

It was so much better than expected. Quality and workmanship is excellent

Lesley, Aberglasslyn, NSW | Outdoor Seat Cushions

Received my order yesterday and I am very happy with the cushions. They are well made and the colour chosen with your help suits my outdoor setting perfectly. Happy to support an Australian business, but more importantly, the workmanship and fabric are of the highest quality.

Antoinette | Outdoor Chair Cushions

Christine at the showroom was super helpful chosing the fabric and also making sure the cushion was the perfect size

Elisa, St Ives, NSW | Furniture Cushions

The Customer Service person (instore) whilst obviously very busy leading up to Xmas was very helpful with choice of fabric, pricing and delivery info.

Robyn, Pymble, NSW | Outdoor Seat Cushions

Good knowledge of product

John, Rye, VIC | Outdoor Seat Cushions

We certainly want to use the Daybed more, now that we have beautiful cushions there.

Ajitha, Stanhope Gardens, NSW | Cushion Seat Pads

Thanks for your assistance in ordering and making new cushion covers for our outdoor lounge. 

Genevieve, Hawthorn, VIC | Outdoor Cushion Set

Thanks to Michelle from Darlington for sending us photos of her beautiful outdoor area with her new chair cushions made in Sunbrella 'Antique Beige'.

Michelle, Darlington, WA | Outdoor Lounge Cushions

Thanks for your assistance in ordering and making new cushion covers for our outdoor lounge. 

Louise, Greenwich, NSW, Outdoor Cushions Online

I really like the attention to the detail. Cushion Factory is the best.

Katty, Carramar WA | Outdoor Bench Cushions

Kept you well informed of the progress and any problems that they may have encountered and delivered very much on time. Very happy.

Julie | Outdoor Seat Cushions

Very easy to order and like the tracking option

Susan, North Parramatta, NSW | Indoor Bench Cushions

I want to feed back how wonderful the cushion is! It is incredibly well made and fits the space absolutely perfectly. We are completely delighted with it.

Anna, Sydney Australia | Outdoor Bench Cushion

Very Easy and great staff who were very helpful!

Teresa, Newport, QLD | Outdoor Sunlounge Cushions

We are very happy with the service provided by your company and high quality and appearance of the cushions made for our outdoor couches.

Andrea | Outdoor Lounge Cushions

Excellent from beginning to end both with the rep where we chose them and also the factory where they were made. Good communication and customer service. We are very happy with the cushions they look great!

Maggie, Bulimba QLD | Replacement cushions for outdoor wicker furniture

Being able to explore website prior to making decision followed by helpful face to face advice makes my shopping experience extremely enjoyable!

Megan, Mt Lofty QLD | Outdoor Seat Cushions

There was a wide variety of options and it was very individualised. It was great to create cushions for our conditions!

Louise, Vermont South, VIC | Outdoor Lounge Cushions

Amanda from NSW sent in a photo of her funky new cushions made from Warwicks Bells Beach Lime, custom made to fit neatly on her new seating area

Amanda, Newcastle, NSW | Outdoor Cushions Sydney

Ease of use and quality of product

Scott, Macleod, VIC | Outdoor Lounge Cushions

So the cushions arrived just in time thank you very much.

Tew Solutions, Molendinar, QLD | Outdoor Bench Cushions

The super helpful and friendly team, the great communication and the timeline for delivery. Super happy my order came earlier than expected.

Katrina | Outdoor Seat Cushions

Web site was very helpful and found the staff very helpful when speaking to them. They gave some helpful advice. Also good to be kept informed as to the process of the items being made. Thank you.

Ron, Kings Beach, QLD | Outdoor Lounge Replacement Cushions

Stuart, Mosman, NSW | Outdoor Seat Cushion

r so much for the wonderful job you did with our cushions and daybed mattresses. They look absolutely fantastic and give our home the wow factor. Most of our visitors all say wow when they first see them and want to know where I got them from so I have been passing on your details.

Kathy, Boya, WA | Outdoor Chair Cushions

Refreshing look and feel replacing older cushions., Emails for quotes were thorough and prompt. Always able to support when I phoned.

Helen, Yarraville, VIC | Outdoor Seat Back Cushions

Excellent feedback about the progress of the order thank you.

Tania, Beaconsfield, Vic | Outdoor Lounge Cushions

I simply LOVED IT!!!!

Natasha, Torquay, VIC | Outdoor Lounge Cushions

I was able to choose the colour and designs and custom make the covers to fit my cushions! Thanks Cushion Factory Jeremy, Cronulla NSW | Outdoor Lounge Cushions

Jeremy, Cronulla NSW | Outdoor Lounge Cushions

The cushion for my son's toy room looks fantastic!

Kristen, Gidgegannup, WA | Indoor Bench Cushion

Rachel was particularly helpful and the whole process was a pleasant one apart from the toll Delivery 🙂

Phil, Vaucluse NSW

Thanks again for your wonderful service. They look great and are very eye-catching as you come into our entrance.

Lisa, Karratha, WA | Outdoor Day Bed Cushions

Easy

Royce Hotel, Melbourne, VIC | Outdoor Bench Cushions

Loraine, North Bondi, NSW | Outdoor Seat Cushions

My new day bed is beautiful, colour and fabric is perfect

Michelle, QLD | Large Outdoor Chair Cushions

It was quick easy and affordable.

Catherine, Pokolbin, NSW | Outdoor Bench Cushions

It looks great. Thank you very much for great quality workmanship and prompt reliable service at a reasonable price.

Kerri, Brisbane, QLD | Outdoor Cushions Brisbane

I loved the ability to visit the Studio in Richmond, the fabric choice and the quality. The final product was exactly as expected.

Gary, Greensborough, VIC | Water Resistant Cushions

Your frontline staff were fantastic ! Nothing was too much bother - (especially when my wife kept changing her mind !!)

Kevin, The Rocks NSW

Great help with the lady I spoke to suggesting how to run the pattern and depth of cushion to use. Delivery excellent, the online tracking first rate!

Christine, Bendigo VIC | Outdoor Seat Cushions

Sandrine is absolutely wonderful! Her guidance and advice is very reassuring particularly in this instance where our cushion was a unique shape. Our cushion fits perfectly, is the right depth (as advised by Sandrine) and the fabric is perfect. The only negative I have is that our cushion has a very noticeable crease right across the middle of it. Even though you had very bold 'Do Not Bend' stickers on the plastic cover, this was clearly ignored during transportation. I do recall reading in your literature that creases in the foam will come out eventually so I have not panicked as such. It is a lot better since it arrived but the fabric has a slight fold still. So my only negative is to do with delivery.

Nadia, Brighton VIC | Window Seat Cushions

I'm very happy with them and they certainly brighten up the room.

Christine, Doncaster East, VIC | Indoor Chair Cushions

I particular loved the link provided on progress and subsequently, timeframe. I have recommended you to 2 friends in the last week.

Joanne, Elanora Heights, NSW | Indoor Chair Cushions

Friendly helpful staff

Richard, Bassendean, WA | Outdoor Seat Cushions

I liked that the cushions were custom made

Joanna, Park Orchards, VIC | Indoor Window Cushions

We liked the friendly service and the cushions! They are exactly what we had hoped for

Kathy, Gerringong, NSW | Indoor Bench Cushions

Timing was as explained, tracking progress was excellent.

Abe, Morang South, VIC | Outdoor Seat Cushions

Easy friendly customer service. Good communication through the production process and great quality in the finished product. Thanks Cushion Factory!

Peter, Greensborough VIC | Outdoor Lounge Cushion

The cushion arrived yesterday. It is a good fit and it looks very smart.

Graham, Ghin Ghin, VIC | Outdoor Bench Cushions

I really like the professionalism of their staff. This is exactly what I wanted. Will recommend Cushion Factory.

Mike, Portsea VIC | Outdoor Lounge Cushions

It was better to go in store to see fabric samples, then when that was chosen I just supplied the measurements and everything was taken care of.

Caroline, Kelvin Grove, QLD | Indoor Bench Cushions

Happy

Denise, Piara Waters, WA | Outdoor Lounge Replacement Cushions

[I liked] Suggestions and that I could visually see the fabrics

Beverley | Outdoor Seat Cushions

Thank you cushion factory, good advise, excellent workmanship, efficient service just made it 'So cushy' for me.

Cheryl | Outdoor Lounge Cushions

Helpful staff who managed my order very professionally with on time delivery.

Kristine, Leederville, WA | Outdoor Replacement Cushions

Wanted to tell you how happy I am with the cushions. Here are a couple of photos. Thank you so much for your time. They are absolutely wonderful.

Mel | Outdoor Seat Cushions

It was easy, largely done online so I could manage after work.

Brodie, Swan View, WA | Outdoor Bench Cushions

Martin Place, Sydney, NSW | Outdoor Bench Cushions

Staff at the cushion factory could not have done more to help. They were quick to respond when I had some problems (I made a measuring error) and when I was worried about not being able to track a slow parcel. Brilliant service.

Anne, South Yarra VIC | Window Seat Cushions

The constant updates about progress of order were fantastic. Keep up the great customer service and fantastic products!

Doreen, Warragul VIC | Outdoor Bench Cushions

Conversations in person and over the phone were courteous. Little things that I did not think about were pointed out to me before the order went into production which was very helpful.

Swee, VIC | Indoor Bench Cushions

Very easy to deal with, any questions I had Rachel answered .

Gaynor, Gerringong, NSW | Outdoor Lounge Cushions

So friendly and helpful about choices for window seat cushion

Liz, Camp Hill, QLD | Indoor Bench Cushions

The website was helpful, but calling the representative really helped, she was fantastic and made the purchase very easy.

Marissa, Richmond VIC | Outdoor Lounge Cushion

The cushions arrived last night just as I was getting home from work, the delivery truck pulled up. They look great.

Rebecca, Russell Lea, NSW | Outdoor Seat Cushions

I love the friendly informative service and the email updates. The cushions arrive on time. Very happy with my order!

Jane, Cottesloe WA | Outdoor Throw Cushions

The colour of the product is exactly what I expected. I love this custom made cushions in fabulous fabrics.

Glenda, Beachmere QLD | Custom made cushions

Akiko, Wahroonga, NSW | Indoor Seat Cushions

I liked the ease with which we could customize our order to meet our specific requirements

Nino, Reservoir, VIC | Sunlounge Cushions

I was really impressed with your service and the cushions, and would very happily recommend you. Thank you very much.

Janice, Dalkeith, WA | Outdoor Chair Cushions

Thank you everybody involved especially Sandrine for her patience with me

Shirlene | Outdoor Bench Cushions

They're fitted and we are extremely pleased with the product. It certainly adds ''' to the outdoor setting.

Rob, Coochin Creek, QLD | Outdoor Seat Cushions

Great support and communication throughout the entire process. The project was a new campervan build and the cushions bring it all together nicely

Matthew, Virginia, QLD | Campervan Cushions

Katrina came out to measure and assist with ideas and colour choice. She was so very helpful. She contacted me many times to keep me informed of the progress and to see if I was still happy with my choice. It was an easy experience. And I love all my new cushions.

Annemarie, Banksia Beach, QLD | Outdoor Seat Cushions

Great range of fabrics. Fast delivery when cushions were made.

Stephanie, Warragul, VIC | Outdoor Bench Cushions

Awesome service and awesome product.

Melissa, Rose Bay, NSW | Outdoor Bench Cushions

This is the end results of our order , we are very , very pleased Thank you

Susan and Jacques | Outdoor Seat Cushions

Ordering online is so easy and efficient. The product is exactly what I have ordered. Thank you!

Jenny, Camperdown NSW | Outdoor Seat Cushions

I’d shown them my cushions that needed sum attention in detail so they came to the party and helped me out.

Brett, Woodvale WA | Outdoor Bench Cushions

I would suggest is give an estimated date (very wide estimate) with the order confirmation. I seem to remember the email saying it wouldn’t be too long but I didn’t really have an idea of when that might be. So, I did ring a few weeks later to find out. In saying that, I am very happy with my purchase and didn’t have a worry with the delivery.

Lynne, Tarragindi, QLD | Day Bed Cushions

Eva from Nedlands, WA needed to match a specific colour in her table with her new dining chair cushions. She chose Sunbrella Sapphire Blue and it matches perfectly! Great choice and great pic, Eva!

Eva, Nedlands, WA | Outdoor Seat Cushions

Friendly expert service. Thanks Robyn.

Zelda | Outdoor Seat Cushions

Thank you very much for your great communication, we just received our cushions and are very happy with the finished product it has been a pleasure to do business with you.

Robert, Heathridge, WA | Outdoor Chair Cushions

I liked the lovely lady that helped us with such ease and generally the ease of the process

Carrie, Armadale, VIC | Indoor Bench Cushions

Home improvement inspiration

Paul, Canning Vale, WA | Day Bed Cushions

They arrived on time and they are a quality product!

Donna, Coogee NSW | Outdoor Bench Cushions

Clear answers to all my questions, fabric sample to be sure of colour and pattern selection.

Trisha, Dubbo, NSW | Indoor Bench Cushions

Very easy to deal with, excellent communication and tracking of order 10/10!

Jude, Clontarf, NSW | Outdoor Bench Cushions

My cushion arrived today, and I am so happy with it. Looks amazing Thank You

Carolyn, Applecross, WA | Outdoor Bench Cushions

Absolutely love my new cushions they cover a bench seat at the back of my table and are the perfect height. I was able to change the depth of the cushions with very little difficulty and I found the customer service was superb

Sandra, Hamilton Hill, WA | Long Seat Cushions

Extensive range and quick make time

Roslyn, Yinnar, VIC | Indoor Bench Cushions

eeded some cushions for his beautiful daybed. We delivered them, but his dog wanted them as his new bed before we could even get the plastic off! The daybed and bolster cushions are made in Sunbrella Steeplecase Malibu and the scatter cushions are made in Sunbrella Navy and Sailcloth Salt

Andrew, Guildford, WA | Outdoor Day Bed Cushions

Sean | Outdoor Seat Cushions

I am extremely pleased with my new covers and would like to say how impressed I was with such good communication during the whole process of my order being completed. Top customer service

Sue, Holmesville, NSW | Outdoor Patio Cushions

Good communication & easy order process. Updates along the way & a quality result.

Jodie, Virginia, QLD | Deck Chair Cushions

So happy with the product. Cushion Factory is the best!

Eliot, Parkdale VIC | Nook Cushions

I am in love with the cushions you have made. Impressed with the alignment of the stripes. I think it looks fabulous and establishes that day bed area. It helps us envision how we need to finish the space!

Margaret, Subiaco, WA | Sunbrella Cushions

Beautiful quality cushions! Thank you Cushion Factory.

Karen, Wollongbar NSW | Nook Cushion

Magda, Camden, NSW | Indoor Window Cushions

Very easy and informative process

Lisa, Redfern, NSW | Outdoor Lounge Cushion

When there was COVID delays the staff were so helpful with updates once I contacted them and let them know my urgency.

Sarah, Avalon Beach, NSW

Norah, Jindalee, QLD | Outdoor Seat Cushions

The cushions are going really well and we have had a lot of positive feedback.

Water?s Edge Riverfront, West End, QLD | Outdoor Sunlounge Cushions

Swatches came quickly!

Kathryn, Wombarra, NSW

Thought I'd send you some pictures of my new daybed. So happy with all cushions.

Ingrid | Outdoor Bench Cushion

Helpful and easy

Helen, Nudgee, QLD | Outdoor Seat Cushions

The product is exactly what I wanted. The wait is over!

Hannah, Moore Creek NSW | Custom Cushion

Byron Bay Hotel and Apartments, NSW | Outdoor Bench Cushions

I liked the quick response and helpfulness .

Linda, Warrandyte north, VIC | Indoor Lounge Cushions

Quick, easy and friendly service

Nitsa, Surrey Hills, VIC | Indoor Window Cushions

Just wanted to let you know that I've received my order & I'm so pleased the cushions look fantastic!

Gina, East Ivanhoe, VIC | Outdoor Bench Cushions

Very good communication! Have more samples in store of made cushions and bench cushions of different heights.

Chloe, Jindalee QLD | Outdoor Bench Cushions

What I love about Cushion Factory is that, I could ring and ask advice & the customer service person was so lovely and helpful! I am so satisfied with my order!

Emily, Henley Beach | Nook Cushion

I couldn't fault anything! Thank you team for being so helpful!

Lorraine, Rowville VIC | Outdoor Dining Cushion

Friendly, helpful and professional. I love the outcome of the product!

Peter, Roseville NSW | Window Seat Cushions

Fantastic. Made shopping for cushions for my 88yo Mum very easy.

Helen, Forestville, NSW | Outdoor Seat Cushions

Efficient and very helpful service.

Kerry, Bulimba, QLD | Outdoor Seat Cushions

Helpful team who kept me informed all the way.

Lucy, Toorak, VIC | Outdoor Lounge Cushions

It process was so easy - just step by step. The staff were also incredibly helpful with answering my questions.

Alison, VIC | Window Seat Cushion

They are lovely! Now we just need to paint the chair grey to match.

Maria, Greenvale, VIC | Chair Seat

I liked everything!

Kaye, Exeter, NSW | Indoor Bench Cushions

It was made very easy because all the prints were available online so I could choose a head of time before my online consultation with Bec. I live far from your stores so still being able to get everything done via online was brilliant!

Lesley, Moss Vale, NSW | Indoor Bench Cushions

I appreciated the way in which they handled my enquiry, the professionalism and understanding of what I wanted and the patience in dealing with me as I changed my mind on what fabric and colours I wanted, (and hoping to get it before Christmas (if possible), Jan in the Sydney office was very helpful with my order and I received my beautiful cushions before Christmas. I also like that you can track your order while it is being made, great idea.

Janice, Oakhurst, NSW | Outdoor Seat Cushions

Thanks Cushion Factory!

Korus Australia | Custom Made Cushion

I liked the fact that everything could be done, ordered and paid for, online!

Ellen, South Bunbury, WA | Indoor Bench Cushions

Here is a photo showing our outdoor area with your lovely cushions. Once again, thank you for your help.

Annie | Outdoor Chair Cushion

Very professional, very easy to deal with and very helpful customer service

Alison, Morley, WA | Outdoor Chair Cushions

d for the Bentley Function Centre in Perth, but needed 'brightening up'. The strata managers, Burgess Rawson contacted us and decided on some really bright cushions to match in with the bar stools in the same area. The fabrics are Sunbrella Hot Pink, Sunflower, Macaw, Jockey Red and Tangerine

Bentley Function Centre, Bentley, WA | Outdoor Throw Pillows

Great getting emails on the progress of the job.

Warren, Rockyview, QLD | Outdoor Replacement Cushions

I was able to do the whole order on line and was even given a call to discuss the measurements as they were quite unusual. The deliver was arranged without a hitch so we were sitting on our day bed within two weeks of placing the order. At all times the team kept me up to date on the progress and when I'd be expecting delivery.

Alison, Booragoon, WA | Day Bed Cushions

Rachel was awesome to deal with, her advice was perfect! The cushions arrived quicker than originally expected and they are beautiful!!!

Kirsten, Bassendean WA | Outdoor Daybed Cushions

Efficient and very helpful service.

Caroline, Leichhardt, NSW | Outdoor Bench Cushions

Friendly staff and good value

Sean, Brisbane, QLD | Indoor Bench Cushions

Cushions arrived yesterday and I'm very happy with them, thank you!

Lorraine | Outdoor Seat Cushions

Great customer service, and continual communication throughout the production process.

Nicole, Allambie Heights, NSW | Custom Cushions Australia

The lady at the outlet in Scarborough was very helpful in selection of fabric for the cushions within my price range. Service was excellent

Elissa, Cottesloe Western Australia | Outdoor Seat Cushions

Just a short email to say our covers arrived yesterday and fitted perfectly and look fantastic. Thanks to you and your team on a great job.

Craig, South Yarra, VIC | Outdoor Seat Cushions

Hi Christine and the team! I just wanted to say how amazing the cushions look! Such beautiful quality and attention to detail. They fit perfectly and really do look awesome - see photos below. I’m so happy with them and will be in contact soon for another job for you! Thanks again

Kate, | Outdoor Lounge Cushions

I really like the ease of selecting and ordering in store and prompt delivery!

Jo, Waroona WA | Window Seat Cushion

Peta | Outdoor Sunlounge Cushions

John, Korumburra, VIC | Indoor Bench Cushions

My wife and myself are sitting on them right now as I send you this photo of the cushions in place. I should now add that they are also very comfortable.

Nick, Dawes Point, NSW | Outdoor Seat Cushions

The cushions are fantastic and our outdoor space now feels like a resort

Julian, Edgecliff, NSW | Custom Bench Seats

Thank you for my new cushions they fit perfectly, easy to use website and great service from start to finish, thank you.

Tracey, Wellington Point, QLD | Outdoor Chair Cushions

Detailed, personalised, informative advice above my design choices and use of the cushion, via email.

Zoltan, Denistone West NSW | Custom Made Cushion

Very good communication through out the whole transaction. I ordered over the phone and the sales person understood exactly what I wanted.

Melissa, NSW | Indoor Bench Cushions

Jac, Clarence Gardens, SA | Indoor Bench Cushions

Streamlined and simple. End product is exactly what I wanted.

Matilda, Coorparoo, QLD | Indoor Bench Cushions

We are delighted with the result and the very professional systems used by your company to keep us informed throughout the manufacture and transportation of the cushions . We would have no hesitation in recommending your company to our friends and family. Thank you and all your staff.

Greg and Denise, Belrose, NSW | Outdoor Chair Cushions

Easy to do and quality workmanship

Valerie | Outdoor Bench Cushion

I'm very happy with them and pleased I got the green ones which finished them off.

Michelle | Outdoor Bench Cushions

Nothing was too much trouble every contact was dealt with outstanding customer service!

Neil, NURIOOTPA SA

All the staff were always very helpful which made choosing fabrics and cushion styles easier, there are so many fabrics to choose from the process could have been difficult. Being able to go instore to look at fabrics was essential for us, as was being able to order fabric samples to take home to ensure colour matching. Katrina understood our design requirements perfectly and was able to assist us in the decision making. The live tracking of the order was also great and shipping was very fast. Over all very happy' -

Nick from Cooparoo | Outdoor Bench Cushions

Katrina was brilliant at making suggestions, keeping me informed at all times, and really assisting me with the process of ordering by sending me photos via email etc. and providing good advice re thickness of cushions to choose. The cushions arrived on time (a day or so early in fact)

Cherryce, Mermaid Waters, QLD | Outdoor Lounge Cushions

They custom made the pillow to the right sizing, and colour.

Emily, Bulleen, VIC | Indoor Bench Cushion

We are very happy with them and they look wonderful in our meals area. Thanks for all your assistance.

Alison, Wynn Vale, SA | Indoor Bench Cushions

I liked easy online purchase, choices of colours, quality of cushion.

Filomena, Coburg East, VIC | Outdoor Sunlounge Cushions

Very comprehensive and fairly easy to use.

Craig | Outdoor Lounge Cushions

Location was a bit far away, but the service and final product was awesome.

Sue, Morangup WA

Personalised service and assistance from Sandrine at the Mlebourne Studio

Nikki, Wavell Heights | Garden Furniture Seat Cushions

The cushions came in very handy for the function on Sunday, everyone was sitting on the Hut so thanks for getting them ready for us in time.

Vicki, Mount Pleasant, WA | Outdoor Day Bed Cushions

The one to one service and expert advice. I especially appreciated the help to chose fabrics and colours and how the whole thing would look. Sandrine was awesome in providing multiple quotes as I worked to put the options together. The stand out was the help and advice I received as I have no idea when it comes to these types of things.

Georgia, Templestowe Lower, VIC | large patio chair cushions

I found Cushion Factory very efficient to deal with, price competitive and excellent quality

Rayna, Brisbane, QLD | Outdoor Cushions Brisbane

Thank you for your efforts and results with supply of cushions for our recent project

Blake, Scarborough, WA | Day Bed Cushions

We were able to select from a wide range of fabrics and get exactly what we wanted. Plus we were advised by knowledgable staff

Paul | Outdoor Lounge Cushions

Sandrine guided me through the process. I am very happy with the service and satisfied with the product.

Ron, Caroline Springs VIC | Outdoor Throw Cushions

David | Outdoor Seat Cushions

It was a professional work of art. Thank you for the attention to detail. Thank you Cushion Factory!

Indrani, Neutral Bay NSW | Outdoor Chair Cushions

Meeting Sandrine again at the Richmond showroom. Sandrine is very professional, patient, friendly and efficient.

Cherrill, Bentleigh, VIC | Indoor Seat Cushions

It was great when I got to speak face to face in WA. The face to face in-store was excellent!

Lyn, Wembley WA | Outdoor Throw Cushions

Great customer service. Keeping me updated. Finished product exactly as I wanted. Thank you

Marie, Narellan NSW | Indoor Bench Cushion

Just received the order thanks guys. How gorgeous do they look'''' Obviously not all your cushions but the main ones are. Am very happy thanks heaps!

Melbourne Fire & Maintenance | Outdoor Lounge Cushions

Easy, quick response to emails!

Russell, NSW | Outdoor Lounge Cushion

The photo really doesn't do it justice, so happy. And you were very patient with all my questions.

Kerri, Carina Heights, QLD | Outdoor Lounge Cushions

Very quick service and helpful

Carolyn, Sebastopol VIC | Outdoor Bench Cushions

Website easy to navigate.

Gaynor, Yallingup, WA | Outdoor Lounge Cushions

Friendly helpful staff. Delivered the product before they said they would and the result is fantastic! I am very happy

Nichola | Indoor Bench Cushions

The colour is what I imagined and the finished product is awesome, Friends are surprised how different the finished Irene's look on the furniture

Brett | Outdoor Seat Cushions

So happy with the product. Cushion Factory is the best!

Eliot, Parkdale VIC | Nook Cushions

The bench cushions are simply outstanding . Love them!!!

Ligia | Outdoor Bench Cushions

We have just received the sample lounge and are delighted with it.

Blueys Retreat, Blueys Beach, NSW | Sun Lounge Cushions

Great

Paula, Osborne Park, WA | Outdoor Cushions Perth

Salesperson at Balgowlah was very knowledgeable and helpful in determining the correct measurements for our order.

Deborah, Gymea Bay, NSW | Outdoor Chair Cushions

The staff in the shop were extremely knowledgeable and helpful. This made the choice easy and straightforward. Definitely recommend getting advice in the shop if possible as it is very difficult to choose fabrics online. Looks totally different in the shop.

Isabel, Waverley NSW | | Custom Outdoor Cushions

Great range of fabrics. Fast delivery when cushions were made.

Bob, Bayview, NSW | Indoor Seat Cushions

Great range of materials to choose from, helpful staff, easy tracking of progress

Louise, Donvale, VIC | Outdoor Bench Cushions

It was easy, Australian Made and produced and the quality is amazing. From the moment my order went in till is arrived was very quick and painless. Thank you Cushion Factory

Susie, Turramurra, NSW | Outdoor Bench Cushions

Just wanted to say thanks for the amazing work making the cushions they fit perfectly and look great.

Tom, Scarborough, WA | Outdoor Lounge Cushions

Thank you so much they look amazing!

Vickie, Mitchell, ACT | Sunbrella Cushions

It was a quick and easy process to manage.

Nikki, Rochedale QLD | Custom Made Cushions

Staff were so helpful with double checking measurements, confirming colour choices and providing progress updates

Julie, NSW | Outdoor Seat Cushions

Sharon in Subiaco made choosing colours, fabric etc very easy & fun & the end result is perfect

Sarah, WA | Outdoor Bench Cushions

We won the gold For the boutique garden category, very exciting!

Stein, VIC | Outdoor Bench Cushions

I am very happy with the whole experience. Sandrine was very helpful with assisting me with colouring, sizing and doing my order online. Fantastic customer service!

Anna, Moonee Ponds VIC | Custom Made Cushions

d by a luxury resort in Yallingup to replace their sunlounge cushions by the pool. We provided a neutral colour option Sunbrella Coal, and with Sunbrellas inherent ability to resist chlorine, these super-comfy and super-durable new cushions will last for years in their water-side, full sun position.

Resort, Yallingup, WA | Sun Lounge Cushions

Thanks for your expertise. We love the cushions made to measure with the perfect design for our backyard

Angela, NSW | Warwick Outdoor Cushions

I really like the ease of deciding then ordering online through the website.

Bernice, Corinda QLD | Outdoor Daybed Cushion

Now that the new cushions are in place, we can now use the extra space with style.. We really liked that Carolyn went out of her way to ensure that it was exactly what we wanted and followed up with excellent communication

Julieanne, Toowong, QLD | Pillow Seat

ng fantastic! says the guys from Varsity Bar in Nedlands. Their American Football style bar was opened in February this year and the cushions have had a hammering. A combination of red, navy and yellow fabrics were used to create seats out of milk crates and old shipping pallets.

Varsity Bar, Nedlands, WA | Custom Made Outdoor Cushions

The whole experience was just fabulous' from picking the fabric to following the production process online, and then being delivered the most perfect bench cushion (and well ahead of time). We didn't want to cut corners with this, it was such an important project for us and we came away with the feeling that getting it right was just as important to you. Thank you!

Tracey & Darren, Ryde, NSW | Outdoor Bench Cushions

I enjoy being able to order in my own time without pushy sales people.

Lisa, Berwick VIC | Custom made cushion

Conversations in person and over the phone were courteous. Little things that I did not think about were pointed out to me before the order went into production which was very helpful.

Swee Fong, VIC | Indoor Bench Cushions

So easy great service and product is perfect

Abbie, Dee Why, NSW | Outdoor Bench Cushions

Wansaplex, Punchbowl, NSW | Outdoor Bench Cushions

I am so happy that we received a quality Australian-made product! Thank you, Cushion Factory!

Claire, Blaxland NSW | Window Seat Cushions

Easy process from start to end. Will use service again! Fabulous

Marianna, Ivanhoe, Victoria | Indoor Bench Cushion

Very helpful

Julie, Bicton, WA | Outdoor Chair Cushions

Cushion Factory were great, from helping to match existing colours and sending samples to keeping me informed on progress. A very professional organisation.

Martin, Kings Langley, NSW | Bench Cushions

Imogen | Indoor Bench Cushions

Very professional service from first contact to arrival of cushion.

Meredith, Mawson, ACT | Outdoor Chair Cushion

New Cushions at THE AVIARY ROOFTOP BAR in the city as part of their renovations. Now for their next cushion order for a different part of the bar.

The Aviary Rooftop Bar, Perth, WA | Day bed Cushions

Many thanks to the Cushion Factory for my lovely bench seat cushion. Tested it out this afternoon with a wine in hand. Now to keep the dogs off it!

Simone, Kew, VIC | Indoor Seat Cushion

The professionalism of The Cushion Factory was extraordinary. The workmanship is awesome. The fact that you are constantly informed as to how your cushions are progressing, makes the experience stress free. I am over the moon with the final result. Highly recommend them.

Dianne, Richmond, VIC | Outdoor Bench Cushions

Great service and end product.

Helen | Sunlounge Cushions

Easy -Liz | Outdoor Bench Cushions

OMG everything and especially everybody. Friendly and helpful and very cool and professionally made BEAUTIFUL cushion for my bitchin’ teepee xxx

Sally, Diamond Creek VIC | Outdoor Round Cushion

Helen, QLD | Outdoor Seat Cushions

I just wanted to express how happy I am with the 2 banquet cushions I ordered and received last week. They are beautifully made, the fabric looks great and they fit in the space perfectly.

Suzanne | Indoor Bench Cushion

The sales lady was very professional, helpful in choosing final product and experience showed!

Jenny, Carindale QLD | Outdoor Lounge Cushion

Choice of fabric. Custom made product.

Bev | Indoor Bench Cushion

The cushions arrived today, photos are attached.

Thank you for your assistance, you have been great to work with

Teri, Polkobin NSW | Wicker armchair cushions

Rosie | Outdoor Chair Cushion

Our outside space in more useable now that we have beautiful cushions!

Liz, Kurraba Point, NSW | Buy Outdoor Cushions

We are very happy with them and can't wait for Sumner so i can lounge around in them. Thank you

Suzanne | Outdoor Bench Cushions

We found staff in NSW & WA always helpful and friendly and wanting nothing but to make us happy. Despite a hiccup in delivery which caused a problem with one of the covers we received excellent service in being able to return it and replacement made in no time at all. We can recommend the Cushion Factory wholeheartedly

Carole, North Turramarra, NSW | Indoor Seat Cushions

So easy to order from so far away! Thank you for the amazing cushions.

Creina, WA | Indoor Chair Cushions

Myra from Nedland needed some new 'beds' for her dogs! We love the bright fabrics Myra chose from the Sunbrella range Macaw, Tangerine and Hot Pink

Myra, Nedlands, WA | Outdoor Furniture Cushions

Easy and great product

Karen, West Pennant Hills | Window Seat Cushions

They look great. Thank you very much.

Jackie, Dalyellup, WA | Outdoor Bench Cushions

service from all the people i had dealling with wrer excellent

Ron, Padstow Heights, NSW | Outdoor Seat Cushions

Very professional, fast and easy. Thank you guys

Martina, Swifts Creek VIC | Outdoor Bench Cushions

I have used Cushion Factory twice now and have been thrilled with the result both times! Thank you!

Kerri, Wynnum QLD | Outdoor Bench Cushions

Just so easy & I loved the timeline so you knew how it was progressing. It's perfect!

Karen, Sandhurst VIC | Outdoor Chair Cushions

Thanks for a wonderful job. The seat cusions look amazing and the free throw cusions are fantastic and were a very welcomed bonus. I will be giving your details to all of my friends!

Galea, Scarborough, WA | Outdoor Seat Cushions

Looks beautiful. Thank you for your assistance.

Bev | Outdoor Lounge Cushions

How fab does this look'

Deborah, Wheelers Hill, VIC | Outdoor Chair Cushions

Happy

Carmel, Elsternwick, VIC | Sunbrella Cushions

The product received was of very good quality

John, Copacabana, NSW | Outdoor Lounge Cushions

Ability to visit the Studio, Brightened our area and much more comfortable to sit on

Gayle. Rochedale South, Qld | Outdoor Padded Chairs

The space looks so much more fresh now. I loved the fantastic customer service

Rachel, Greenwich, NSW | Rectangular Outdoor Cushions

Helpful staff always, very easy to get what I wanted and great product, I love it.

Sue, Docklands VIC | Outdoor Seat Cushions

The shopping experience was very easy. The expected delivery date was achieved and each step in the process clearly communicated via email. You can see and feel the quality in the final product. The cushions are perfect!

Maryan, Glen Iris VIC | Outdoor Seat Cushions

They look great. Thanks again!

Antonia, Sydney, NSW | Outdoor Bench Cushions

Our outdoor setting looks very polished with our new cushion covers. I appreciated the prompt and personalised service

Mark, Essendon VIC | Wicker chair pads

Cushions were made to sizes specified!

Geoff, Normanhurst NSW | Outdoor Chair Cushions

Easy to use website, good quality product and quick delivery once order placed

Michelle, Glen Waverley, VIC | Outdoor Bench Cushions

We received exactly what we were expecting! Absolutely love it.

Julie, Coorparoo QLD | Outdoor Dining Cushion

Designed a cushion for me to fit my swing chair

Deirdre, North Rocks, NSW | Outdoor Lounge Cushions

Very happy with our cushions and overall service thank you very much!

Maria, Cherrybrook, NSW | Custom Made Cushions

It was easy and convenient; Sandrine was very helpful in helping me decide what I wanted. Delivery to my workplace made it convenient for me.

Suraya, Richmond VIC | Custom Outdoor Cushions

It was easy to measure, get a quote & order. Communication regarding my order & delivery was efficient.

Deb, Wallsend NSW | Outdoor Seat Cushions

Very prompt response to my email enquiries and the regular updates as the covers were being made - so, communication was fabulous

Julie, Wright ACT | Outdoor Chair Cushions

Very easy and great result

Sonja, Algester, QLD | Outdoor Bench Cushions

Great Product

Donna, Maroubra, NSW | Outdoor Lounge Cushions

Yes thank you, the client is very happy.

Anne Paddington Shutters and Blinds, NSW | Custom Made Outdoor Cushions

Here is a photo of the cushions in their final home.

Thank you so much for all your help.

We love them

John & Libby, St Lucia QLD | Cane Chair Cushions

Here are some photos of my new cushions. They look great and fit the chairs perfectly. Thank you very much for all the time and effort you put into ensuring that the cushions were correctly shaped and that the fabric patterns would work together. You were so patient cutting out templates of my unusually-shaped chairs to ensure the fit for the cushions.

Judy | Outdoor Seat Cushions

This is exactly the product that I wanted! I love it so much. Thank you Cushion Factory.

Katty, Carramar WA | Outdoor Seat Cushions

Hassle free and delivered to expectation both time and quality

Joanne | Outdoor Bench Cushions

Very easy. The website made cushion and colour selection a breeze, and the product was exactly as I ordered.

Nichole | Outdoor Bench Cushions

Fast, easy and responsive

Nitsa | Indoor Bench Cushion

Everything went very smoothly

Glenn, Port Melbourne, VIC | Outdoor Bench Cushions

Easy to order, pay and delivery time was reasonable

Nicole, Parafield Gardens, SA | Indoor Bench Cushions

I really love the cushions.

Steve, Poowong VIC

Friendly service, great selection!!!

Brandi, WA, South Perth

The Aviary, Perth WA | Custom Made Cushions

My cushions are perfect and I love them.

Simon, Caulfield North, Victoria | Indoor Bench Cushions

Everyone was happy to help

Emilija, Manly, NSW | Outdoor Bench Cushions

Responsive communication and efficiency with delivery.

Gloria, Keysborough, NSW | Indoor Bench Cushion

Easy process, good measuring instructions online, good range of fabrics

Michelle, Fishing Point, NSW

Donna was so helpful at first contact and then following up with selections and colours. The cushions look fabulous on my outdoor setting and all the guests at my party made comments about them. Thanks to the whole team.

Kathy, Alexandra Headland, QLD | Outdoor Seat Cushions

Thank you to you and your company for making the experience so easy.

Bec, Whittlesea, VIC | Custom Made Outdoor Cushions

Helpful staff who managed my order very professionally with on time delivery.

Kristine, Leederville, WA | Outdoor Replacement Cushions

The team in the showroom were great. Easy to deal with and professional.

Roger, Fairlight, NSW | Outdoor Lounge Cushions

The ease of ordering online

Lisa, Wynnum, QLD

Great work and really good workmanship!

Tejaswi, 5108, SA

Fairly easy. Limited stock in store to see what finished product is like. However I'm very happy with the cushions and the service and speed

Sally | Outdoor Bench Cushions

Very efficient ordering and delivery system. A minor problem with cushion ties was easily rectified.

Catherine, Northcote, VIC | Outdoor Seat Cushions

Easy and quick

Frances, Clontarf, NSW | Outdoor Bench Cushions

Beautiful workmanship. Delighted with our cushions. They have transformed a wooden day bed into a luxurious comfortable outdoor sanctuary. Thank you.

Karen, Perth, WA | Daybed Cushions

Easy to use website. However it was a surprise that cushions came from WA and not Balgowlah NSW.

Micheal, Double Bay, NSW | Outdoor Seat Cushions

"Very thorough, communication and updates and wonderful customer service!"

Sarah, North Lakes, QLD | Sunbrella Outdoor Cushions

What I really like about Cushion Factory is how easy and quick it all was. Great team!

Anne, Cooranbong NSW | Indoor Lounge Cushion

Quick response to questions and quality of work

Robyn, Vincentia, NSW | Indoor Bench Cushions

Marko | Indoor Bench Cushions

Andy, Birchgrove, NSW | Outdoor Bench Cushions

My outdoor cushions have just arrived and I'm soo happy with them. Thank you very much for making it happen for the cushions to arrive in time for Christmas.

Cherrill | Outdoor Lounge Cushions

From start to finish fabulous. Keeping me informed of progress during production was a pleasant surprise.

Julie, Carina QLD | Indoor Throw Cushions

Toll delivery was a little slow, and there was virtually no tracking; however, we realise that they have had some industrial problems of late, contributing to our concerns. Delivered, however in excellent condition.

John, Willow Grove VIC | Custom Made Cushion

They had some great suggestions with regards to colours and styles of the cushions, things that we wouldn't have thought of, so we were really impressed.

Jayne, Sheldon, QLD | Outdoor Seat Cushions

I really like the quality of the cushion and the expertise of the staff who accommodate me. Thank you Cushion Factory!

Vivienne, Eltham VIC | Custom Made Cushion

The staff in Cushion Factory was so helpful in finding fabrics as I needed some bright cushions for my pool area but could only find a basic range of colors in the shops. They custom made 2 bench cushions in a very popular fabric, Sunbrella Dolce Oasis, and now they make a striking addition to my outdoor area.

Rob, Belmont, WA | Outdoor Bench Cushions

Very friendly and efficient!

Richard, Toorak, VIC

I liked the 'can do' attitude

Anne, Ocean Grove, VIC | Outdoor Bench Cushions

Very easy and friendly

Craig, Willyaroo, SA | Outdoor Seat Cushions

Professional and prompt

Margaret, Hamilton QLD | Outdoor Bench Cushions

I am very happy with the cushions - they’re beautifully made and fit perfectly. I actually think I need to introduce a third colour and need more cushions!

Jodi, Waverton NSW | Custom bench cushion

Your staff could comprehend my vision!

Stephen, Bentleigh East VIC | Outdoor Seat Cushions

Easy, professional service with delivery to my door

Kaylene, Cammeray, NSW | Outdoor Bench Cushions

It was great to be able to go instore (Brisbane) & see all the fabrics. Katrina gave some excellent suggestions and was so helpful throughout the entire process. I also loved being able to track the progress of my order via the email link.

Erana, Manly, QLD | Outdoor Seat Cushions

I wanted a complex custom shaped cushion to exactly fit a bay window seat, and Cushion Factory provided exactly that. It arrived when they said it would (well wrapped in protective plastic) fits perfectly and looks great. I won't hesitate to order from Cushion Factory again.

Walter, Randwick, NSW

I was very impressed to receive my order before Christmas as I had been told it would not be possible. The communication and the service has been excellent.

Dale, Glebe, NSW | Outdoor Cushions

First class service with the products supplied on time

Graham, WA | Sunbrella Cushions

Just received our daybed mattress and as you can see who's taken ownership. We love it.

Faye | Outdoor Bench Cushions

Carole, Carine WA | Sun Lounge Cushions

They were extremely helpful helping us work through the fabric selection and ordering process, with guaranteed pre-Christmas delivery

Mandy, Noosa, QLD | Indoor Bench Cushions

We love them, they are perfect!!

Kathryn | Outdoor Bench Cushions

Efficient and helpful

Straightface Management FZE, WA | Outdoor Bench Cushions

Fantastic customer service and product. I will be recommending the Cushion Factory to all of my friends. Thanks guys!

Brooke, Baynton, WA | Outdoor Cushions

What I really love about Cushion Factory is the frequency of communication. I loved being updated on each step of my order process. My order arrived on time and they look beautiful!

Karina, St. Kilda VIC | Outdoor Throw Cushions

I like the locality of showroom choice of fabric/colours for me to see in person AND the wonderful advice/recommendations provided by Katrina. Thank you, Cushion Factory!

Desiree, Woolloongabba QLD

Monica says that Cushions factory is very professional, very easy process of purchasing and the customer service representatives are very helpful.

Monica, Glen Alpine, NSW | Window Seat Cushions

You staff were helpful, professional, prompt, patient with my decision making and nothing was too much trouble great product and super service!

Melissa, Briar Hill, VIC | Indoor Bench Cushions

Has elevated and completed the space. Comfy, inviting eating nook.

Katie, Mt Evelyn, Vic | Cushions For Furniture

Good quality

Yvette, Chatswood, NSW | Indoor Bench Cushions

Thank you so much for all your help, the cushions are fantastic!

Megan | Outdoor Lounge Cushion

Thanks so much!!! They look fabulous.

Kellie, Hawthorne, QLD | Outdoor Seat Cushions

Cushions have arrived! You guys did an amazing job! You run a very professional business.

Jim

Updated at all times. Freight took quite a while but it finally arrived a day before we were heading out on holiday

Williams, Alexandria NSW | Indoor Lounge Cushion

Thank you for your workmanship with my bench seat cushion. I’m very happy with it and probably now need nicer cushions but they will have to do for now.

Thank you all again

Helen, Upper Kedron QLD | Garden Bench Cushion

The cushions look great and excellent workmanship

Amy, Yallingup, WA | Outdoor Lounge Replacement Cushions

My kids love the little nook area. I love the customer service the lady I was dealing with went above and beyond

Steph, Seaholme VIC | Custom Cushions Melbourne

It was a pleasure to do business,I was able to have made the covers that I needed. Thank you Eunice

Eunice, Booragoon, WA | Outdoor Chair Cushions

Very happy with my new cushions!

Jacquie | Outdoor Bench Cushions

I liked the level of communication and efficiency of which the job was delivered

Julia, Gerringong, NSW | Indoor Bench Cushions

The staff were very helpful and made it very easy for me to order. The cushions were made in a timely fashion and arrived in the timeframe given. They were also made very professionally and looked exactly how I expected

Deb | Outdoor Lounge Cushions

Just wanted to say a big thank you. The sun lounge cushions look great. They are perfect!

Wendy | Sun Lounge Cushions

Being assisted with Melbourne office with fabulous help assistance nothing is too much trouble. Cushion that looks great on my and fits comfortably and correctly

Jeannine, Doncaster East VIC | Chair cushions circular

Helpful, efficient and quality product! Toll delivery was slow (6 days in Sydney) but everything else was perfect!

Kaye, QLD | Outdoor Lounge Cushion

I loved that that was unlimited help and assistance provided willingly for my exact situation.
No general scripted advice or flicking me over to websites to try and find my own answer.

Janette, Malua Bay, NSW | Long Bench Cushions

They look great.

Jackie, Dalyellup, WA | Outdoor Bench Cushions

I was a little dubious about getting cushion measurements right but with help, by telephone, from one of Cushion Factory representatives the cushions fit our outdoor chairs perfectly and are very comfortable. Our new cushions are more comfortable and much better quality than the originals. Highly recommend Cushion Factory to anyone who is looking to replace their cushions.

Don, Berwick, VIC | Outdoor Seat Cushions

Quick accurate response

Adrian, Flinders 2529 NSW | Indoor Lounge Cushion

It was seamless & on on time.

Michelle, Caringbah South, NSW | Outdoor Round Cushion

From my first visit to your Morning side store, I found Natalie, 'I think her name was.,' very friendly and helpful, the next step was also professional and fast with my order, I was totally happy with Cushion Factory and my cushions look amazing. Thank you so much Cushion Factory. '

Jillian, Chermside West, QLD | Lounge Cushions

Gayle | Outdoor Throw Cushions

Cushions looks really amazing and has increased the aesthetic appeal of the whole area.

Four Seasons Hotel, Sydney, NSW | Outdoor Sunlounge Cushions

Andrew | Outdoor Bench Cushions

Chelsea, Chittaway Point, NSW | Outdoor Seat Cushions

We have received our cushion and are very happy with it, thanks for your assistance.

Jeff, The Gap QLD | Thick Bench Cushions

I really like the personal advice from the showroom person Carolyn. She is lovely!

Susan, Wynnum QLD | Outdoor Bench Cushions

We give life to our outdoor furniture instead of getting rid of it. Now it look like new again!

Lucy, Warner, QLD | Chair Cushions For Wicker

Concern with my order is I wish I had separated the back cushions to 2 rather than just one long one, whilst they're fine as they are I think they would have worked and looked better if they were split, but you're not to know that without seeing the setting so I only have myself to blame

Myrica, Iluke, WA | Outdoor Seat Cushions

Enhance your outdoor comfort with large patio chair cushions designed for style and durability. Weather-resistant, plush, and custom-made for the perfect fit.

Krista, Mt Hawthorn, WA | Mid Back Outdoor Chair Cushions

The cushions are high quality as the fabric, overall was easy to track the order via the online tracker and the order was delivered ahead of schedule which was very pleasing. Delivery was very fast. Definitely will recommend to family and friends!

Leonardo, Coburg VIC | Outdoor Bench Cushions

The staff at Cushion Factory were very helpful and easy to deal with & the email updates were fantastic! LOVE, LOVE, LOVE my cushions!! They complete my gorgeous indoor/outdoor room! My friends can't believe I bought them online! Thanks again!

Anita, Mardi, NSW | Outdoor Patio Cushions

I liked the help and advise given

Ruth, Lake Macquarie, NSW | Outdoor Seat Cushions

Professional and pleasant. Problems were easily and quickly solved.

Kate | Daybed Cushions

Excellent product and service including delivery!

Richard, Yamba NSW | Chair Cushions

Sharon decorated their pool area and added some coordinating outdoor Cushions from Cushion Factory. The daybed is covered in Sunbrella Dolce Oasis and filled with outdoor foam. The coordinating scatter cushions are made in Sunbrella Aruba and El Greco Calypso. Thanks guys for letting us use photos of your beautiful home!

Sharon, Trigg, WA | Outdoor Day Bed Cushions

I really love the attention to detail, excellent support re fabric suggestions and speed of finishing and delivering product!

Sue, Western Australia 6152

I just wanted to thank you for our cushions which arrived they other week, they look amazing!

Tegan, Pambula, NSW | Indoor Throw Cushions

Easy - concept to finished product was easy to navigate

Ken, Morning Side QLD | Indoor Seat Cushion

The ease of the process. Especially as I purchased online. Great product.

Rebecca, Nailsworth, SA | Indoor Throw Cushions

Very easy and a large range to choose from. Good value

Nicole, North Wahroonga, NSW | Outdoor Lounge Cushions

The customer service was great i loved mapping where the project was at and i found when i needed expert opinion, it was well delivered

Emma | Daybed Cushion

The whole process was extremely easy from start to finish.

Margaret, Macquarie Fields | Outdoor Bench Cushions

I like the expertise and knowledge!

Lizzie, Southbank, VIC

Fantastic quality and service will definitley buy from you again!

Rebecca, Annerley, QLD | Outdoor Lounge Replacement Cushions

Indi, Albert Park, Victoria | Outdoor Bench Cushion

Just wanted to say a big thank you for my lovely bench cushion. It looks great! And thank you for all your help and patience in getting the correct measurements for the bench. I have attached a pic of the cushion in our home.

Philippa | Indoor Bench Cushions

I liked the online access, but being able to call and be sent fabric samples to ensure colours/fabric was correct was really great. Very happy with the outcome they look great!

Sherre, Samford, QLD | Outdoor Seat Cushions

Just to let you know that I love my seat cushions. They not only look beautiful and stylish, they are super comfortable with the extra depth. I'm telling all my friends about your wonderful company.

Merryn, Penrith, NSW | Outdoor Seat Cushions

Petra, Annandale, NSW | Indoor Bench Cushions

I really love the colour choices and the timeframe!

Lee, Bundanoon NSW | Window Seat Cushions

Expert styling advice

Melissa, NSW | Indoor Lounge Cushion

The cushions look fantastic! and are a perfect colour for our palette' we love them

Pino?s Trattoria, Cowes, VIC | Indoor Bench Cushions

My 10 year old outdoor setting looks brand new again!!

Marie, Parkdale, VIC | Cushions Online AU

Hi, not the best photo but here's your cushions in their new nest ''

Amy, Barossa Valley, SA | Outdoor Lounge Cushion

 

Overall Professionalism, Australian Made, Customer service, Lifetime Workmanship Warranty, Fabric Choices. From start to finish it was a pleasure to deal with Cushion Factory

 

Bill, Hawthorne, Qld | Outdoor seat and back cushions

Nothing was too difficult and loads of patience when I needed more information or made changes. This flexible approach has resulted in the most beautiful quality cushions to update our old outdoor modular lounge.

Jacqueline, Pakenham, VIC | Seat Cushions For Outdoor Furniture

I really like the easy to select fabric, colours and sizes. All went to plan so the experience is very good.

Josie, Mount Eliza VIC | Custom made cushions

Wendy, Gooseberry Hill, WA | Day Bed Cushions

Great communication and help

Ebony, Bulimba QLD | Window Seat Cushion

Love the quality and colours of my cushions they have really brightened up my black and grey setting

Fiona, Mt Lawley, WA | Outdoor Lounge Replacement Cushions

Very good service. Great communication. Quality product.

Dominee, Sherwood, QLD | Indoor Seat Cushion

The support and advice provided by the staff member in Brisbane was good.

Roxanne, Ashgrove, QLD | Outdoor Seat Cushions

It is so easy to purchase through their website.

Jill, Modbury Heights SA | Outdoor Bench Cushions

Super easy, super efficient and excellent quality. I have already spread the word to friends and family!

Jill, Highgate Hill, QLD | Indoor Bench Cushions

So far so very good !! Will see how they go with our cat hair problem over the next few months.

Michael, Kingsville, VIC | Outdoor Chair Cushions

Very happy with the cushions has transformed our verandah. Found the staff helpful in choosing fabric.

Holly, Annandale, NSW | Outdoor Seat Cushions

They were very quick to answer any questions we had, we also had one of our cushions with a defect in the material and there was no question about replacing it.

Robyn, Mt Kuring-gai, NSW | Outdoor Bench Cushions

The personal contact with Robin, the emails on her behalf by the team, the care taken to get the order exactly right.

Neil, Milsons Passage | Indoor Seat Cushions

I really like the ease of purchase and tracking to completion. Well done!

Margaret, Avalon NSW | Custom made cushions

Easy to order, great options to choose from, and quality excellent

Sally, Manly, NSW | Outdoor Bench Cushions

Very professional. Even got involved when the courier services were a little unhelpful.

Brendan, Brunswick, VIC | Day Bed Cushions

Professional and informed staff! Great communication

Meridith, Newcastle NSW | Outdoor Bench Cushions

So easy . So many choices of fabric and very pleasant staff.

Justine | Outdoor Seat Cushions

Thanks Nick for this picture!

Nick, Glenalta, SA | Outdoor Cushions Adelaide

Cushions arrived today and they fit like a glove! Great work to all involved.

John, Morningside QLD | Rectangle outdoor cushions

The staff at Cushion Factory was incredible . I really appreciated the assistance for choosing the fabric and then the prompt service to get them made. The updates on the progress of my job was great . I never felt concerned about any aspect of my dealings with Outdoor Factory . I strongly recommended this company and am looking.

Wendy, WA | Outdoor Patio Cushions

It was easy from beginning to end. Completely hassle free!

Stef, Elsternwick VIC | Outdoor Bench Cushions

Look what arrived yesterday afternoon - everything looks great and I was very excited/nervous to finally see them. All are a perfect fit too! Thanks so much again Cushion Factory for all of your great work and care.

Jenny

I loved the great customer service from Carolyn at the Brisbane Studio. We also loved the overall professionalism, fast completion time, Aust Made and Lifetime Workmanship Warranty

Betty, Boonah, QLD | Cushion With Back